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Questions about a booking, a Care plan, a fleet account or something else? Get in touch and our customer service team will come back to you as soon as possible.

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Talk to Autostone.

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Your message has been sent. We’ll get back to you as soon as possible during Monday to friday, 9am to 5pm.

FAQs

Frequently asked questions.

How do I book a service?

Book online in a few minutes: choose your service, pick a date and time and add your vehicle details. Or call our customer support team on 0330 311 0885 and we’ll book it for you.

What repairs can be done on-site?

Our mobile technicians handle windscreen replacements, tyre repairs, battery replacements, brake services, cosmetic touch-ups and much more at your home or workplace.

How long does a mobile service take?

Most standard services, such as tyre changes or windscreen replacements, take between one and two hours.

What if my vehicle needs a more complex repair?

We’ll transport it to an Autostone Rapid centre or a trusted partner, including the Bosch service network, so it’s repaired promptly.

Are your technicians certified and insured?

Yes. Every Autostone technician is fully certified, insured and trained to the industry’s strictest standards.

How much will it cost?

Costs depend on the job and your location. Book online or call us for an accurate quote. Our pricing is transparent, with no hidden fees.

How do I pay?

By credit or debit card, online or by mobile payment, usually after the work is done. Flexible payment options are available through Payment Assist, subject to status.

Can I reschedule or cancel?

Yes, within the terms of our cancellation policy. Please let us know as early as you can, as late cancellations may incur a fee.

Do you offer a warranty on repairs?

Yes. Every repair is covered by a warranty. The period depends on the type of repair and the parts used.